Privacy Policy

At TheRockGroup we value your personal privacy. Therefore, we follow two straightforward principles:

  1. We do not ask for any personal information unless it is truly needed.
  2. We do not store personal information on our servers unless it is required for the on-going operation of our website.

This privacy policy will explain how our organization, namely TheRockGroup Holding B.V. (hereafter “TheRockGroup”, “we”, “us”) uses the personal data we collect from you when you use our website.

What data do we collect?

Like most websites, TheRockGroup collects general usage or visitor data in anonymised, non-personally-identifying  form. This kind of visitor data cannot be traced back to individuals. This includes, for example, the most frequently visited pages, surfing behavior, time of visit, browser and device used, visitor’s geographical region, and the search engines used.

If you use the website to ask questions or make comments, we may gather personal data. To do this, you may have to provide certain personal data about yourself or decide to provide it on your own initiative. In such cases, your personally identifiable information will only be processed for the purpose of establishing your identity as an applicant or person making an enquiry. This may include, but is not limited to: Internet protocol (IP) address, email address, company, first and last name. Your data will not be disclosed to any third parties unless we are obliged to do so by law, by court order, or because you have consented to this.

 

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process it when you use or view our website via your browser’s cookies. Another moment is when you voluntarily complete a customer survey or provide feedback on any of our message boards via email.

 

How will we use your data?

Our company collects your data so that we can:

  • Understand which website content is relevant for our users
  • Improve TheRockGroup’s website and the services we offer
  • Handle information requests via contact forms
  • Meet our legal obligations (e.g. administration and retention requirements)
  • Correctly handle complaints

 

How do we store the data?

Storing your data securely is important to us, therefore TheRockGroup strives to use commercially acceptable means to protect your personal data. We do not retain your personal data for longer than is necessary under applicable laws and regulations.

 

Marketing

If you agreed to receive marketing, for instance in form of a newsletter you may always opt out at a later date. You have the right at any time to stop TheRockGroup from contacting you for marketing.

If you no longer wish to be contacted for marketing purposes, please state so in an email to connect@therockgroup.biz.

 

What are your data protection rights regarding the personal data we process?

TheRockGroup would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.
  • The right to rectification – You have the right to request that TheRockGroup correct any information you believe is inaccurate. You also have the right to request to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that TheRockGroup transfers the data that we have collected to another organisatuon, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If our response takes longer, we will inform you of this within a month. It may take as long as three months to respond in the event of complex requests or the number of requests we receive. We may ask for further proof of your identity for questions or requests. We do this in order to prevent personal data from being passed on to the wrong people or to prevent incorrect changes being made to personal data.

If you would like to exercise any of these rights, please contact us at our email: connect@therockgroup.biz

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website and pages, we  may collect information from you automatically through cookies or similar technology.

For further information regarding cookies, please visit www.allaboutcookies.org.

 

How do we use cookies?

Like many other website operators, TheRockGroup uses cookies to improve your experience on our website by tracking visitors, their usage of TheRockGroup’s website and potential website preferences (e.g. language). We may also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – TheRockGroup uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include the language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – TheRockGroup uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may alsso share online data collected through cookies with out advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function properly as a result. If you want to enable cookies in your browser, instructions may differ per browser (e.g. safari, chrome, firefox etc.).

This page may help you with how to enable cookies for your specific browser.

 

Privacy policies of other websites

TheRockGroup website contains links to other websites that are not operated by us. Our privacy policy applies only to our website, so if you click on a third-party link to another website, you should review their privacy policy.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Changes to our privacy policy

We reserve the right to amend and update this privacy policy from time to time. Changes to our privacy policy are likely to be minor. Our company keeps its privacy policy under regular review and we will share any updates on this website page. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. This page was last updated in April 2021.

 

Any questions? Contact us!

If you have any questions about TheRockGroup’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our headquarter in Amsterdam via the contact form. You can also send us an email or give us a call!

Email us: connect@therockgroup.biz

 

How to contact higher data protection authorities

If you have a complaint about our processing of personal data, please let us know as soon as possible. We will do our best to resolve your complaint. We have not appointed a Data Protection Officer (DPO). However, should you wish to report a complaint or if you feel that TheRockGroup has not addressed your concern in a satisfactory manner, you may contact the Data Protection Authority which monitors compliance with privacy legislation. The contact details of the Data Protection Authority are available on the website www.autoriteitpersoonsgegevens.nl.